Q & A

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Questions & Answers

OXO Permanent Smoothing Treatment is an in-hair process and is a 100% rinsed off the hair before using the flat iron. Therefore, it does not release dangerous smoke. The treatment does not coat the hair with any aldehydes or chemicals that form into formaldehyde.

The treatment works well on all hair types. Natural, bleached, gentle, thin or even strong, curly, as well as permed hair, Japanese or Keratin straightened. OXO Smoothing Treatment benefits any kind of hair.

​It is permanent and it will not break down or devolve no matter what shampoo you use, how often you work-out, or swim. Hair will be completely straightened and nutritious. The treatment is permanent. The only maintenance required is a renewal of the roots, done once every 6 – 12 months, depending on your curly type.

Yes. If your hair is extremely curly, wavy or just straight with frizz it will make your hair appear naturally straight and healthy, eliminating frizz and promoting radiant shine.

Yes, you can wear your frizz free curls by using heat styling tools to create any fashion look like summer waves.

Yes. We wash every client’s hair twice using shampoo only in order for the scalp and hair to be clean of natural oils, hair products and in order for us to see the hair’s natural movement so we can diagnose it correctly for the following steps.

Yes. Please note that since the PH level of the product is level 2, we do suggest applying the product on the hair itself, avoiding touching the scalp in order to prevent any possible itching on the client’s scalp. You can easily do it by holding each smeared part of the hair in a 90º angle from the scalp, and then use a pointy comb to spread the product on the part needed.

The hair should be coloured only after the treatment, and not before. Since the treatment is based on amino acids along with heat ironing, it may cause the pigment to dissolve from the hair. Therefore, coloured hair appears clarified, lifting 1-2 levels depending on the quality of pigment or brand used. When colouring after OXO you can use any colour you like. Highlights are possible on non-damaged hair, right after the treatment.

In order to buy smoothing treatments, we need to confirm that you are a professional hairdresser/ registered salon. Fill in your salon information and wait for your request to be approved. Once your request has been approved, you’ll be able to see all info and to purchase the professional smoothing treatment. Provide your clients with the best treatment for their hair and the safes for your health.

The treatment is applied by orderly rows, reinforced with a comb. In order to perform the treatment required a minimum 10 cm length of hair.

Yes, you can be assured that you and your baby are safe. Our ingredients have been registered at the FDA. You can also do the treatment during the breastfeeding stage making sure you and baby are safe!

We supply you with a chart once you are registered as a qualified hair stylist or salon owner on how to calculate the cost and what you should ask your client for the treatment, based on thickness of hair, curl type and product used.

The treatment process takes 4-5 hours. After the process, you need to wash your hair and put on a mask. You will see the result immediately in place, without waiting. The hair can be tied up and washed or coloured as early as the same day.

Roots take 2.5 to 3 hours.

No, we are cruelty free!

Yes you can use our products. We are 100% Vegan friendly.

After applying, wait 60 minutes and then wash 100% with shampoo, dry and start working with the flat iron when the hair is clean so there is no danger of inhaling dangerous substances.

No, unfortunately we require a professional to do the treatment as they have been trained in hair care.